SHIPPING POLICY

At Newbabywish, we are committed to delivering your order safely and efficiently.

Shipping Destinations

We currently ship to customers in the United States, Canada, Australia, Japan, and  European countries.

Order Confirmation

After placing your order, you will receive an order confirmation email. Once payment has been successfully verified, we will begin preparing your order for shipment.

If you need to modify or cancel your order, please contact us as soon as possible. While we cannot guarantee changes after processing begins, we will do our best to assist you.

Processing Time

Processing Time:
1–3 Business Days

Please note that processing times do not include weekends or public holidays.

Shipping Time

Shipping Time:
5–7 Business Days

Shipping times are estimates and may vary depending on destination, customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Cost

We offer free standard shipping on all eligible orders.

Any applicable taxes, duties, or fees will be clearly displayed during checkout when required.

Shipping Carriers

Orders may be delivered by USPS, UPS, FedEx, YunExpress, YDH, or other logistics partners depending on the destination and shipping method.

Tracking Information

Once your order has been shipped, a tracking number will be sent to your email address.

Please allow up to 48 hours for tracking information to become active after shipment.

If you experience any issues tracking your order, please contact our customer support team and we will be happy to assist you.

Delayed or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us as soon as possible.

We will work with the shipping carrier to investigate the shipment and assist in finding an appropriate solution.

Contact Us

Customer Service Email:
[email protected]

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM